Bodybalance Physiotherapy & Sports Injury Clinic is registered with all major health insurers and can invoice directly to those insurers with whom we are contracted. Our agreement to invoice directly to your insurer does not remove your liability for the payment of our fees in full for any services provided.
If you would like us to invoice to your insurer on your behalf, you must provide us with your policy/membership number and authorisation details. We will also require valid debit/credit card details at the time of booking. Fees billed to your insurer may vary from the standard fees published on our website. You may choose to pay at the time of your appointment and manage your own claim process.
Even if you have private medical insurance, your policy may not cover all our fees and expenses. Your insurer may not cover the full cost of treatment, certain items may not be covered, or you may have an excess or cost-share arrangement on your policy. We will require that you pay any balance if your insurer does not cover the full cost of treatment. If we receive notification from your insurer that you have an excess on your policy, or your funds have been exhausted, or they refuse to pay any outstanding fees in full for any reason, those fees will be charged directly to your debit/ credit card.
If your insurer has not paid in full within 60 days, we will require payment from you directly and reserve the right to debit your credit/debit card accordingly. We will provide you with a receipt to reclaim this charge from your insurer. You should contact your insurer directly if you have any queries with regards your claim.
Self-funding patients are required to pay at the time of their appointment, preferably by card. Itemised receipts can be provided.